Privacy Policy

Privacy Policy Rama66 — Malaysian Player Data Protection

Rama66 is committed to protecting the privacy and personal data of all Malaysian players. This Privacy Policy sets out transparently how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026

Our Privacy Commitment to You

Six core principles that shape how Rama66 manages the personal data of Malaysian players.

Data Collected
We only collect data that is genuinely necessary — your name, Malaysian phone number, email, and payment information. No excessive data is collected without a clear purpose.
Data Security
Your data is protected with 256-bit SSL encryption and stored on secure servers. Access to your personal data is restricted to authorised personnel only.
You're in Control
You have the right to access, correct, or request the deletion of your personal data at any time. We respect your rights as a data subject under Malaysia's PDPA.
No Data Selling
Rama66 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data belongs to you — it is not a business commodity.
PDPA Compliance
All data management practices at rama66 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines set by the Malaysian Communications and Multimedia Commission (MCMC).
Cookie Usage
We use cookies to enhance your browsing experience on the Rama66 platform. You can manage your cookie settings through your web browser at any time.

1. Introduction

Rama66 ("we", "platform" or "Rama66") values the trust you place in us when sharing personal information while using our online betting platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy applies to all users who register an account, visit the rama66 website, or use any of our services, including Sports Betting, Live Casino, slots, lottery and virtual sports. By using the rama66 platform, you agree to the collection and use of information as described in this Privacy Policy.

We take personal data protection seriously. Our information security team ensures that all systems and data handling procedures consistently meet the latest industry standards and Malaysian legal requirements.

Important Note: This Privacy Policy forms part of the rama66 Terms & Conditions. Please read both documents together for a full understanding of your rights and responsibilities as a platform user.

2. Data We Collect

Rama66 only collects personal data that is strictly necessary to provide a secure, fair and legally compliant service. We do not collect any information that is irrelevant to the purposes of our service.

Directly Provided Data

This is information you provide directly to us when registering an account or using rama66's services:

  • Full name as stated on your Malaysian Identity Card (MyKad)
  • Malaysian Identity Card (IC) number for KYC verification
  • A valid, verifiable email address
  • An active Malaysian phone number (used for OTP verification)
  • Date of birth to verify that you are 18 years of age or older
  • Payment method details — e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay) or FPX bank accounts (Maybank2u, CIMB Clicks)
  • A copy of your identification document during the KYC (Know Your Customer) process

Automatically Collected Data

As you browse and use the Rama66 platform, certain technical information is automatically collected by our systems for security purposes and to improve your experience:

Data Type Purpose of Collection
Approximate IP address & location Geographic region verification, fraud prevention
Device type & web browser Platform display optimisation, technical support
Game activity logs Dispute resolution, game fairness audits
Deposit & withdrawal transaction history Financial records, AML legal compliance
Login session data Account security, unauthorised access detection
Cookie data & session tracking User experience enhancement, platform analytics

3. How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. Rama66 does not use your personal data for any purpose not stated in this Privacy Policy.

Primary Purposes of Data Use

  • Processing account registration and verifying your identity through the KYC process
  • Processing deposits and withdrawals via Malaysian local payment methods such as Touch 'n Go, DuitNow, and FPX
  • Providing responsive customer support in Bahasa Melayu
  • Sending important notifications related to your account, transactions, and Rama66 promotions
  • Detecting and preventing fraud, money laundering, and other unlawful activities
  • Compliance with applicable legal and regulatory requirements in Malaysia
  • Improving and optimising platform performance and user experience
  • Supporting responsible gambling programmes and identifying at-risk players
Marketing: We only send marketing communications such as bonus offers and Rama66 promotions if you have given your consent at the time of registration. You may withdraw this consent at any time by contacting our support team.

4. Sharing Data With Third Parties

Rama66 does not sell, rent, or trade your personal data to any third party for their own marketing or business purposes. However, in certain limited situations, we may need to share your data with the following parties:

Trusted Service Providers

We work with a number of third-party service providers who help us operate the Rama66 platform, including technology infrastructure providers, local Malaysian payment processors, and identity verification service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

Legal Requirements

Rama66 may be required to disclose your personal data to Malaysian authorities — including the police, courts, or regulatory bodies — where we are legally obligated to do so by law, court order, or direction from a legitimate government agency. We will make every effort to inform you of any such disclosure unless prohibited by law.

Business Transfer

In the event of a merger, acquisition, or sale of Rama66's assets, users' personal data may be transferred as part of the business assets. We will notify you via email or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

Protecting your personal data is Rama66's highest priority. We implement multiple layers of technical and organisational security measures to ensure your data is always safeguarded against unauthorised access, disclosure, alteration, or destruction.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your browser and rama66 servers
  • Encryption at rest for all stored personal and financial records
  • Two-factor authentication (2FA) is available for all Rama66 user accounts
  • Round-the-clock security monitoring with automated intrusion detection systems
  • Role-based access control — only authorised staff may access user data
  • Regular security audits conducted by independent and qualified third parties

While we take all reasonable precautions, no security system can be guaranteed to be completely foolproof. In the event of a data breach that affects your rights and freedoms, Rama66 will notify you and the relevant authorities within the timeframe required by Malaysian law.

6. Data Retention

Rama66 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. Once the data is no longer needed, we will securely delete or anonymise it.

Active account data is retained for the duration your account remains active. Financial transaction records are kept for a minimum of seven years in line with Malaysia's anti-money laundering (AML) legal requirements. KYC verification data is retained for five years after account closure. Security activity logs are stored for two years for investigation purposes if required.

7. Cookies & Tracking Technologies

The Rama66 platform uses cookies and similar tracking technologies to enhance your experience, maintain login session security, and understand how users interact with our platform. Cookies are small text files stored on your device by your web browser.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Remembering your preferences and settings, such as language and display options, for a smoother return experience.
  • Analytics Cookies: Helping us understand aggregate, anonymised platform usage patterns for continuous improvement.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality and security of the Rama66 platform.

8. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding the personal data held by Rama66. We respect and facilitate the exercise of all these rights.

9. Children's Data

The Rama66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.

If you are a parent or guardian and believe your child has registered an account on Rama66, please contact us immediately at support@rama66.my so that we can take the appropriate action without delay.

10. Privacy Policy Amendments

Rama66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated Malaysian legal requirements. We will notify you of any material changes via your registered email or a prominent notice on the platform at least 14 days before the changes take effect.

Your continued use of the Rama66 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we manage your personal data.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Rama66 handles your personal data, our data protection team is ready to assist. You can reach us through the following channels:

  • Email: support@rama66.my
  • Live Chat: Available directly on the Rama66 platform, 24 hours a day, 7 days a week

We are committed to responding to all privacy-related enquiries within three business days. For formal complaints under the PDPA, you may also contact the Department of Personal Data Protection (JPDP) Malaysia directly.

Your Rights Under Malaysia's PDPA

As a data subject under the Personal Data Protection Act 2010, you have six fundamental rights that Rama66 is obligated to uphold.

1
Right of Access
You have the right to request and receive a copy of your personal data held by Rama66 at any time, free of charge.
2
Right to Rectification
If your personal data is inaccurate, incomplete, or out of date, you have the right to request a correction promptly and without undue delay.
3
Right to Erasure
In certain circumstances, you may request that we delete your personal data, subject to mandatory data retention requirements under Malaysian law.
4
Right to Withdraw Consent
You may withdraw your consent to data processing for marketing purposes at any time by contacting the Rama66 support team.
5
Right to Object
You have the right to object to the processing of your personal data for specific purposes that are not directly related to rama66's services.
6
Right to Complain
You have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) if you believe your privacy rights have been violated.

Rama66 Privacy Protection Layers

More than just promises — here's how Rama66 actively protects the data and privacy of Malaysian players, every single day.

Full PDPA Compliance
All of Rama66's data management practices are regularly audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010. You are protected by law.
PDPA 2010Malaysia
No Data Selling
Rama66 has never sold, and will never sell, players' personal data to any advertiser or third-party company. Your data is used solely to operate our platform's services.
Zero Data Selling
Bank-Grade Encryption
Your personal data and financial transactions are protected by the same 256-bit SSL encryption used by Malaysian banking institutions such as Maybank and CIMB.
256-bit SSLEncryption
Secure Local Payments
All transactions are processed through recognised Malaysian local payment channels — Touch 'n Go, GrabPay, DuitNow, and FPX. Your financial information is never stored directly on our servers.
Touch 'n GoDuitNow
Strict Access Controls
Only Rama66 staff with a legitimate business need are permitted to access user data. All access is logged and regularly audited to ensure there is no misuse.
Role-Based Access
24/7 Privacy Support
rama66's Bahasa Malaysia-proficient support team is available around the clock to assist you with any privacy enquiries, data access requests or data protection complaints.
BM24/7

A Secure Platform That Respects Your Privacy

Register your Rama66 account today and enjoy a safe, fair, and transparent betting experience. Your privacy is our priority.

Touch 'n Go GrabPay Boost ShopeePay DuitNow FPX
Bahasa Melayu